Care Manager

• Chapel Hill - Chapel Hill Care Management
• $20.48 - $27.52
• Hourly
• Full Time

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) Senior Care facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee.

PHS has been committed to helping change the lives of everyone in our communities, whether that's through our medical services, dental care, on-site pharmacy, nutrition counseling or disease management. With ten (10) CHCs, two (2) PACE Senior Care sites, and one (1) operating Mobile Health Unit, and one (1) under construction, the health of our community members in the Piedmont region is our top priority. Our designated service areas  are Alamance, Caswell, Chatham, Lee, Orange, Person, and Randolph counties. We are the healthcare home to over 46,000 patients.

At Piedmont Health Services, we see every day as a chance to create positive impact. We have found that by consistently following and demonstrating our core principles centered on shared commitment, collaboration, open communication, inclusion, and integrity, amongst our patients and our care team, we support the people of our communities in a compassionate, supportive way. We also offer a broad range of outstanding benefits.participant.

Job Title – Care Manager

Department – Care Manager

Reports to – Director of Care Management

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position: Using a population health model, the Care Manager will assist in development, implementation, and evaluation of comprehensive patient assessments and plans to ensure that patients receive appropriate overall medical care, medical services, in an effort to enable their recovery or management of complex, chronic health conditions.
The Care Manager is responsible and accountable for supporting clinical expertise for specific complex patient populations. This role will perform supportive clinical disease management, assessment of disease states and utilization, care plan development and facilitation, referral to appropriate levels of care, etc. The Care Manager functions as an integral part of an interdisciplinary team, ensuring excellence in patient care, in an effort to achieve optimal clinical outcomes through a seamless model of access and care. Focus on improving transitions in care for patients, physicians, family and community. Patient base consists of patients who are sub-optimal users of healthcare and/or management of chronic disease in addition to those individuals with identified social determinants of health barriers. The Care Manager assesses any barriers to proper utilization and determine best steps for following treatment recommendations, as well as providing resource/benefit education, counseling and self-care processes. Focus on improving transitions in care for patients, physicians, family and community. This work is performed independently and requires ability to engage in analytical decision making with patient, in advocacy of patient while working within the multidisciplinary team. 

• Work Location: Chapel Hill

322 Main St, Prospect Hill, NC, 27314

• Schedule: Monday 8-5pm; Tuesday 8-8pm (3 hours at IFC); Wednesday 8-5pm, Thursday 8-5pm and Friday 8-1pm

(No Remote Option)

• Required Travel: None

Duties/ Responsibilities – 

• responsible and accountable for supporting clinical expertise for specific complex patient populations.
• perform supportive clinical disease management, assessment of disease states and utilization, care plan development and facilitation, referral to appropriate levels of care, etc.
• Monitors contract status through established interdepartmental or external routes.

• functions as an integral part of an interdisciplinary team, ensuring excellence in patient care, in an effort to achieve optimal clinical outcomes through a seamless model of access and care.

• Focus on improving transitions in care for patients, physicians, family and community.

• Patient base consists of patients who are sub-optimal users of healthcare and/or management of chronic disease in addition to those individuals with identified social determinants of health barriers.

• Assesses any barriers to proper utilization and determine best steps for following treatment recommendations, as well as providing resource/benefit education, counseling and self-care processes.

• Focus on improving transitions in care for patients, physicians, family and community. This work is performed independently and requires ability to engage in analytical decision making with patient, in advocacy of patient while working within the multidisciplinary team.

Population Served –

• Pediatric, Adolescent, Adult, Geriatric, Prenatal.  Diverse population including but not limited to chronically ill and limited English speaking

patients.

Qualifications – 

Required: 

Preferred: One to two years nursing, case management, or social work experience. 

• Bilingual preferred

Education: Bachelor's degree in Social Work, Human Services, Public Health or related field OR 1 year MINIMUM relevant experience, in a healthcare or human services field.

Pay Range - $20.48 - $27.52

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.