Triage Nurse

• Chapel Hill - Chapel Hill Nursing
• Salary
• Full Time

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title – Triage Nurse

Department - Nursing 

Reports to - Nurse Manager

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• Training Career Ladder

About Position: Utilizes the nursing process including: assessment, planning, implementation evaluation and recording of patient care and patient

education. Provides support to providers by anticipating needs and providing assistance in the provision of care. Coordinates services

with other members of the health-care team, internal and external, to provide complex patient care. Answers or returns phone calls. 

Provides onsite and telephone triage. Mentors and participates in the orientation of new staff. Provides leadership and models

professional behavior for the Medical Assistants. Assists with the check in process when needed. Serves as a member of the

interdisciplinary care team and participates in huddles. Performs other duties as assigned. Practices within the scope of the North Carolina Nurse Practice Act and Piedmont Health Services' policies, procedures, and standards. Performs all other duties, as assigned.

• Work Location: Chapel Hill Community Health Center 

107 Conner Drive Chapel Hill, NC 27514

Schedule: Monday-Friday: 8:00am - 5:00pm

 (No Remote Option)

• Required Travel: None (Subject to change)

Duties/ Responsibilities - 

• Utilizes nursing knowledge and required skills to insure appropriate assessments.
• Assesses individual patient conditions utilizing clinical observation, medical record, verbal information and interaction with patient/family and care team.
• Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.
• Implements providers' orders effectively and in a timely manner.
• Responds quickly and performs proficiently and precisely during crises and emergency situations.
• Contributes to optimal efficiency and productivity of the clinical care team by anticipating needs of patient and provider during the medical encounter.
• Utilizes clinical judgment and critical thinking to provide appropriate advice or intervention in response to triage and documents appropriately.
• Documents clinical activities in a timely, legible, relevant, comprehensive, confidential and accurate manner.
• Follows protocol for reporting equipment malfunctions, safety hazards and incidents promptly to appropriate person.
• Utilizes Personal Protective Equipment appropriately.
• Contributes to quality control/safety by participating in routine checks including code cart, medications, equipment and refrigerator temperatures.
• Performs or assist  with sterilization of instruments and cleaning equipment.
• Assesses learning needs of patient/family and selects appropriate teaching method based on age, learning ability, and other pertinent factors.
• Performs/assists in medical procedures, treatments, and tests using skilled technique, following all prescribed safety regulations and documents as appropriate.
• Routinely makes accommodations to patients needs relative to age, medical history, condition of patient, and type of treatment being given.                                                           

Qualifications - 

Education: Associates or Bachelor's degree from an accredited School of Nursing. 

Current/valid License: Current/valid NC Registered Nurse's License and Basic Cardiac Life Support (BCLS) is required. 

Required: One year of general registered nursing experience preferably within the last five years.

• The one year requirement may be waived when a Bachelor of Science in Nursing has been obtained within the last two years with coursework in Community Health Nursing; and a community health internship has been completed within the last two years.

Preferred experience:  Previous experience in an ambulatory health care setting, Bi-lingual 

**May have a combination of both education and experience

Pay Range - Dependent upon LPN or RN

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.