Piedmont Health Services, Inc.
  • Scott - Scott Nursing
  • $71,088- $95,536
  • Salary
  • Full Time

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title –  Triage Nurse

Department - Nursing

Reports to – Nurse Manager

Benefits - 

  • Medical, Dental, Vision, Qualifying Life Event
  • 403(b) Plan
  • Paid Holidays
  • CME (Continuing Medical Education)


About Position: Utilizes the nursing process including: assessment, planning, implementation evaluation and recording of patient care and patient education.  Provides support to providers by anticipating needs and providing assistance in the provision of care. Coordinates services with other members of the health-care team, internal and external, to provide complex patient care. Answers or returns phone calls. Provides onsite and telephone triage. Mentors and participates in the orientation of new staff. Provides leadership and models professional behavior for the Medical Assistants. Assists with the check in process when needed. Serves as a member of the interdisciplinary care team and participates in huddles. Performs other duties as assigned. Practices within the scope of the North Carolina Nurse Practice Act and Piedmont Health Services' policies, procedures, and standards.

Work Location: Scott

5270 Union Ridge Road, Burlington, NC 27217

  • Schedule: Monday 8:00am – 5:00pm, Tuesday 8:00am – 8:00pm, Wednesday 8:00am – 5:00pm, Thursday 8:00am – 5:00pm, Friday 8:00am – 5:00pm
  • Required Travel: Some

Duties/ Responsibilities – 

  • Utilizes nursing knowledge and required skills to insure appropriate assessments.
  • Assesses individual patient conditions utilizing clinical observation, medical record, verbal information and interaction with patient/family and care team.
  • Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.
  • Demonstrates an understanding and the ability to provide appropriate care according to the patient's age and maturity level.
  • Implements providers' orders effectively and in a timely manner.
  • Demonstrates critical thinking skills by performing appropriate interventions.
  • Responds quickly and performs proficiently and precisely during crises and emergency situations.
  • Verifies and safely administers medications as ordered by provider and documents medication given.
  • Contributes to optimal efficiency and productivity of the clinical care team by anticipating needs of patient and provider during the medical encounter.
  • Utilizes clinical judgment and critical thinking to provide appropriate advice or intervention in response to triage and documents appropriately.
  • Documents clinical activities in a timely, legible, relevant, comprehensive, confidential and accurate manner.

Qualifications - 

Education: Associates or Bachelor's degree from an accredited School of Nursing.

Current/valid License: Current/valid NC Registered Nurse's or LPN License and Basic Cardiac Life Support (BCLS) is required.


  • One year of general nursing experience preferably within the last five years.
  • The one year requirement may be waived when a Bachelor of Science in Nursing has been obtained within the last two years with coursework in Community Health Nursing; and a community health internship has been completed within the last two years.
  • Extended periods of walking, standing, bending, lifting, pulling and pushing.
  • Performance of essential duties requires close and distance vision, hearing acuity, dexterity and stamina.
  • Must be able to perform heavy lifting, generally more than 25 pounds.
  • Clinical environment with exposure to chemicals, pathogens and patient body fluids. Ability to work under stressful conditions. 
  • Ability to multitask.


Preferred: Previous experience in an ambulatory health care setting, Bi-lingual English/Spanish.

**May have a combination of both education and experience

Pay Range - $71,088- $95,536

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.


Piedmont Health Services, Inc.
  • Apply Now

  • Sign Up For Job Alerts

Home Patients Locations Contact Us About Us Facebook Twitter YouTube My Piedmont Chart Donate Services Community Careers