Piedmont Health Services, Inc.
  • Charles Drew - Charles Drew Nursing
  • Hourly
  • Full Time


About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 54 years and remains the largest community health center in central NC. Operating 10 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) SeniorCare facilities, and 2 Mobile Health Units, PHS extends its services to residents across five counties, including Alamance, Caswell, Chatham, Orange, and Lee. 

What's an FQHC?

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Job Title - Medical Assistant

Department - Nursing 

Reports to - Nurse Manager

Benefits - 

  • Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
  • 403(b) Plan
  • Paid Holidays
  • Training Career Ladder

About Position: The Medical Assistant assists the provider in providing clinical care to the patient. The Medical Assistant performs a variety of duties to include clinical, administrative and laboratory functions. This job includes a very large amount of patient contact. 

  • Work Location: Charles Drew Community Health Center 

221 N Graham Hopedale RD, Burlington, NC 27217

  • Schedule: Monday: 8am – 5pm, Tuesday: 8:00am - 8:00pm, Wednesday: 8am - 8pm, Thursday: 8am - 5pm, Friday: 8am - 1pm Saturday: 8am - 1pm (PRN)

(No Remote Option)

Required Travel: None (Subject to change)

Duties/ Responsibilities - 

  • Perform intake with patients to include vital signs, visit information, and other clinical information as indicated.
  • Perform telephone message taking with patients, document encounters, follow protocols established by clinic leadership, and inform providers.
  • Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
  • Assists providers with procedures such as EKG
  • Administers Injections/ Phlebotomy as needed.
  • Performs tasks such as set up for clinical procedures, high level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
  • Addresses needs of patients by completing forms accurately and thoroughly.                                
  • Performs or assists with documentation of lab results, and  collecting data.
  • Participates in population management with other members of the care team.       
  • Reviews provider appointments the day before visit to anticipate patient and provider needs.
  • Completes vision and hearing.
  • Phone notes per PHS guideline.
  • Other clinical and administrative duties as assigned and within scope of practice.                                                                                                  

Qualifications - 

Education: High School Diploma

Current/valid License: None

  • One year as a Medical Assistant preferred
  • Familiar with processing specimen for Lab Corp
  • A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope.
  • Strong computer skills with knowledge of Microsoft Word, Excel, and Performance Management Systems.
  • Participation in an interdisciplinary team
  • Completion of Medical Assisting Coursework
  • Participation in an interdisciplinary team
  • Prior recent experience in a healthcare setting (within past five (5) years)

**May have a combination of both education and experience

Pay Range - $15.15 - $20.36

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

DEI Statement

Piedmont Health Services, Inc. (PHS) endeavors to maintain an inclusive workplace, one that is reflective of the patient population that we serve and the individuals whom we employ. We strive to incorporate inclusiveness throughout our work culture, including the way that we recruit, support, and retain employees. We believe that having employees from diverse backgrounds, cultures, and experiences is an asset. It helps us to view the world through different lenses embodying the perspectives, opinions, approaches, and values that our employees bring to work daily. In fact, inclusion is woven into the very fabric of our work life, which allows our employees to perform at their highest possible potential.

Piedmont Health Services, Inc.
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